BT is a leading provider of communications solutions serving customers throughout the world, but its internal communications needed to highlight problems between staff and managers. We recorded staff concerns on audio tape to maintain confidentiality and anonymity. Visually we filmed random shots of BT people working, never identifiably, and stylishly juxtaposed with the audio.

Management instigated a number of internal staff reforms and saw a dramatic uplift in retention and morale during a particularly difficult change programme.

We showed your film to 600 managers in Bournmouth and at the end you could hear a pin drop. They were stunned into action. Brilliant job. Many thanks indeed.
The Internal Comms Team, BT